"Old Fashion Service with Tomorrows Technology !"®

This page contains answers to common questions handled by our support staff, along with some tips and tricks that we have found useful and presented here as questions.

Note: In these answers we will follow a few shorthand conventions for describing user-interface procedures. 

1. How do I change the time on my telephone display ?
2. When I sitting at my desk my speaker light on my phone comes on and even after I press it to shut it off it comes back on by itself ?

How do I change the time on my telephone display ??

Well first you must know what type of telephone system it is.

Comdial Impact DSU and DSU II 
(Most 2 digit digital system)

1. Go to station 10 or to station 12
2. Press ITCM OR INTERCOM
3. dial w# 0 1,
4. dial two digits (00-99) for year,
5. dial two digits (01-12) for month,
6. dial two digits (01-31) for day,
7. dial two digits (00-23) for hour,
8. dial two digits (00-59) for minutes,
9. press SPEAKER to end.

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Comdial Impact DXP, DXP Plus, and all FX series
(Most 3 digit digital system)

1. Go to station operator/ attendant station
2. Press ITCM OR INTERCOM
3. dial w# w
4. dial two digits (01-12) for month,
5. dial two digits (01-31) for day,
6. dial two digits (00-99) for year,
7. dial two digits (00-23) for hour,
   
   Example: 8:15 PM = 2015 (enter 20 for hours)
       
8. dial two digits (00-59) for minutes,
   
   Example: 8:15 PM = 2015 (enter 15 for minute)
       
9. press SPEAKER to end.

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Nitsuko DS -01 and Onyx series
(Most older 3 digit digital system)

1. Go to station operator/ attendant station
2. Do not lift handset
3. dial # 8 3,
4. dial two digits (01-12) for month # ,
5. dial two digits (01-31) for day # ,
6. dial two digits (00-99) for year # ,
7. dial two digits (00-23) for hour # ,
   
   Example: 8:15 PM = 2015 (enter 20 for hours)
       
8. dial two digits (00-59) for minutes # ,
   
   Example: 8:15 PM = 2015 (enter 15 for minute)
       
9. press SAVE to end.

 

 

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When I sitting at my desk my speaker light on my phone comes on and even after I press it to shut it off it comes back on by itself ?

This is one of our most common questions.

What has happened, in most case's, is that you (or someone) has inadvertently have turned on you BGM (background music).

To shut this on any Comdial system:

1. Do not lift handset
2. Press ITCM OR INTERCOM
3. dial # 1,

 

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Who is ... ?

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Last modified: Monday June 02, 2003.